Evolution Gaming
Evolution offers in-game live chat support for technical errors or disputes.
Click the headset icon in the game lobby or in-game chat window to connect with an Evolution support agent.
Clearly explain the issue.
If they refer you back to BetBolt support, request a “Case ID” from them and share it with us so we can follow up on your behalf.
Pragmatic Play Live
Pragmatic Play Live provides 24/7 live chat support within their games.
Click the headset icon in the top-right corner of your screen or in the chat window.
Describe your issue with as much detail as possible.
Wait for a response—their team will assist you directly.
Other Game Providers
For any other third-party providers on BetBolt.com, please gather the following details:
Time of the issue
Game name
Currency used
Bet ID (if available)
Then, contact our support team via live chat or email us at [email protected].
Our team will investigate and work with the provider to resolve the issue promptly.