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GDPR Policy

Jacob avatar
Written by Jacob
Updated over 2 months ago

At BetBolt.com, we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard the information you provide to us when using our website and services.

1. Information We Collect

Personal Information

We may collect personally identifiable information, which may include (but is not limited to):

  • Full name

  • Email address

  • Phone number

  • Residential address (country, province, postal code, city)

  • Date of birth

  • Payment information (e.g. bank details for deposits/withdrawals)

For certain payment methods or regulatory requirements, we may request:

  • Passport, national ID card, or driver’s license

  • Bank statement or card statement

  • Utility bill or document linking you to your residential address

Usage Data

We may automatically collect certain information when you access our website, such as:

  • IP address

  • Device type and browser version

  • Pages visited and time spent on the site

  • Referring or exit pages

Cookies and Tracking Technologies

We use cookies and similar technologies to improve your experience and understand user preferences. Please refer to our Cookie Policy for full details.

2. How We Use Your Information

We use your personal information for the following purposes:

  • To process transactions and deliver our services

  • To verify your identity and prevent fraudulent or illegal activity

  • To provide customer support and account-related communication

  • To personalize your user experience and display relevant offers

  • To analyze usage trends and improve our platform

  • To comply with legal obligations in Costa Rica and other applicable jurisdictions

3. Information Sharing and Disclosure

We may share your personal information with:

  • Third-party service providers (e.g. payment processors, verification tools) who help us operate the platform. These providers are bound by confidentiality agreements and are prohibited from using your data for other purposes.

  • Authorities or regulators, if required to comply with Costa Rican law, a court order, or regulatory obligation.

  • Legal or safety obligations, if necessary to protect our rights, prevent harm, or ensure public safety.

We do not sell or rent your personal information to third parties.

4. Data Security

We implement technical, administrative, and physical safeguards to protect your personal data from unauthorized access, misuse, or disclosure. While we strive to use commercially acceptable means to protect your data, no method of online transmission or storage is completely secure.

5. Third-Party Links

Our platform may contain links to external websites. BetBolt.com is not responsible for the privacy practices or content of these third-party sites.

6. Children’s Privacy

BetBolt.com is intended for users aged 18 and older. We do not knowingly collect personal data from individuals under the age of 18. If we learn that such data has been collected, it will be deleted immediately.

7. GDPR Compliance (for EEA Users)

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

  • Right to access your personal data

  • Right to correct inaccurate or incomplete data

  • Right to delete your personal data (“right to be forgotten”)

  • Right to object to data processing

  • Right to restrict data processing

  • Right to data portability

  • Right to withdraw consent at any time

To exercise these rights, please contact us at [email protected]. We will respond within 30 days.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with an updated “Last Updated” date. We encourage you to review the policy regularly.

9. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy, please contact us:

By using our website, you agree to the collection, use, and disclosure of your information as described in this GDPR Policy and in the Privacy Policy.

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